About Us

 

The Story Behind Our Kiwi Company


 

We are proud to be a New Zealand company, proud to be based in New Zealand and proud to be owned by Kiwi's!

A bit about me My name is Debbie and I am the owner of Baby Avenue.  I have two children Emily (3) & Jake (6), and have had a long career in the early childhood industry working with children between the ages of 0-5 - so I've either gone through a stage, or about to hit a stage... for the last 17 years!

Meet the team  Of course I couldn't do it all by myself!  My Baby Avenue support crew are always on hand... my partner & co-owner Ross, and my parents Lynne and Graham are always working hard behind the scenes to ensure you get the best products and service.  Then there's my children/quality control officers Jake and Emily, who enjoy testing the products.

I have a desire to provide children with products that not only look good, but are good quality, good for them, good for the environment, and represent good value for money.

With this in mind, I welcome any feedback you have on any of our products – you can contact me at any time via email, or feel free to send me a message through our Facebook page.



Product Knowledge, Safety and Advice

 

 

 

It is important to us that we know and trust that the products we stock are safe for you and your children.

Our train of thought is if we wouldn’t use it ourselves, how can we expect you to?

We have some great little testers on hand who always give us feedback on new products and I receive regular updates from suppliers on any changes or new developments to their products.

If you have any questions about any of the products we stock, please just ask! Regardless of how big or small your query or concern is, I am more than happy to help.

If I can’t answer your question straight away, I will get the most information I can for you.



 


Sales, Support and Returns

 

 

If you are not 100% satisfied with the items you have ordered you can return your order to us within 100 days of receipt, unused, with the goods undamaged and in their original packaging, we will be happy to offer a full refund of the purchase price. View our 100 day free returns or exchanges policy here